Call: 0115 9348485
Text: 07481 344040
Registered Charity number 1114273
Formerly Nottingham & Notts Lesbian & Gay Switchboard
Each year we analyse every contact to our helpline.
We allocate each contact to a category or categories and try to determine the demographics of
and also where they found our details.
This is set out in part of our annual report.
Though phone calls are important, these days more people contact us by other means, mainly e-mail but also texting and instant messaging and through messages on Facebook.
The reasons why people contact us have changed in emphasis over the past few years. Thankfully fewer people have "problems" (though those "problems" still exist) and more people contact us to ask us to spread the news about things that they are doing. This might be starting a new group or publicising a long-standing group, distributing a survey, announcing a social event, informing people about a support service.
In addition to the helpline, we reach many people through other routes
Our bimonthly free newsletter QB. There are 1000 printed copies and over 1100 reached through e-mail lists. Links are also posted on several websites and on the intranets of some large local organisations
Our Facebook and Twitter pages reach over 1000 people
We interact with a significant number of people at events such as Pride or on training sessions
This website gets many thousand contacts each year